The General Conditions of Sale regulate the online purchases of the products displayed on the site www.caffedagnilli.com managed by Torrefazione D’Agnilli & C. – hereafter D’Agnilli – located in Via G. Tedeschi 20, 86170 Isernia (IS), VAT number 00383850948.

By placing the order, the Customer declares to have read the product or products information sheet of the selected goods, the General Condition of Sale, the methods of payment offered, and the purchase procedure.

In accordance with the articles 48 and 49 of the Legislative Italian Decree 21/2014, the Customer will receive via email all the needed information to identify the seller that should be saved together with the email with the acceptance of the contract.

GENERAL CONDITIONS

By placing the order, the Customer will send D’Agnilli the contract proposal in accordance with the articles 1326 and 1329 of the Italian Civil Code regarding the products added in the shopping cart. The reception of the order is confirmed by D’Agnilli with an email sent to the address indicated by the Customer. The answer is automatically generated and cannot be considered as the acceptance of the order but only as the receipt of it.

The confirmation email will indicate the date and the time of the order and its number. Moreover, the email will contain all the data indicated by the Customer who undertakes to check the accuracy and to promptly notify any corrections according to the policy described here. The Customer can also check the status of the order logging in the specific area. To access the area, the Customer should to log in to the site and then choose the section “my orders”.

The Customer will not be entitled to compensation or any contractual or extra-contractual liability for direct or indirect damages to people and/or things due to the nonacceptance or partial acceptance of the order.

The Customer can buy only the products listed in the catalog as described in the informative sheets when placing the order on www.caffedagnilli.com.

The pictures and the technical data present in the informative sheet could be incomplete or not comprehensive of all the characteristics since the weight, color and description may differ. The entry “available” associated with the viewed product is purely illustrative due to the possibility of multiple purchases from multiple users at the same time. For this reason, D’Agnilli reserves the right to check the availability of the product and to refuse the order after its receipt and the payment confirmation.

In the case of an unavailable product, D’Agnilli will cancel the order without obligations to the Customer but will promptly inform the Customer about the nonacceptance of the order and will refund the paid amount of money.

All the prices indicated on the site are intended as retail prices and thus inclusive of VAT. D’Agnilli reserves the right to change the prices at any time and without notice.

In the case of returning the purchased products, the Customer must provide for the shipment that must be exclusively addressed to the head office Torrefazione D’Agnilli located in Via R. Lorusso 12, 86170 Isernia (IS).

For what not foreseen by the present General Conditions of Sale, D’Agnilli refers to the matter of the Consumer Code, as amended from time to time integrated or replaced, and alternatively to the Civil Italian Code. Italian law is applied.

Any disputes regarding the interpretation and the execution with the provisions of the General Conditions of Sales as well as for the contractual and pre-contractual relation and/or the resolution, its withdrawal and anything caused and originated from the relation between the Customer and D’Agnilli by means of the site will be addressed to the authority of the Court of Isernia. 

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